Finding micro leaks at customer home in their lineset and fixing the yoga pipe
Running new lineset and making it look super good. Nice, neat, and professional.
Always has the best door etiquette, and greeting homeowners with respect and letting them know the process of how things are going and keeping them updated.
Doing a great job with change outs, change orders, and getting good notes and photos
For doing things the ABT Way
05/26/2026 WINNER - Felipe P.
Teaching everything that he knows to make everyone around him a better tech
Working hard, getting the changeout done making it look professional and teaching a long the way
Always looking for teaching moments
Doing a great change out job for a valued customer
05/11/2026 WINNER - Felipe P.
Felipe is always ready to help, no matter what!
Doing such a great job training Kale and teaching him how to be a great technician!
Felipe for having a great attitude and finding ways to be better every day!
Taking on AC moves and diagnosing issues
04/27/2026 WINNER - Maranda M.
Going above and beyond for our customers and doing research for their questions.
Always working to optimize the schedule.
Does a great job helping us in the field and being there to help!
Going through all the first aid kits and getting them replenished.
Being on top of ordering parts for Service.
04/13/2026 WINNER - Maranda M.
Calling expired memberships to get them renewed
Getting a bigger maintenance customer's plan renewed
04/06/2026 WINNER - James J.
Being ready to work no matter the situation
Calling a customer over the weekend because he values quality work!
He's a great person to be around, and a hard worker!
03/30/2026 WINNER - Tiffany D.
Keeping us laughing and upbeat through all the not so fun stuff that happens throughout the week!
Finishing up payroll and getting everything processed even with taking time off
For Handling the task of planning our big training day!
03/23/2026 WINNER - Kale B.
He's always got a smile even through the tougher days!
Continues to impress everyone by getting faster & faster with installing new equipment.
Retaining everything that has been taught to him.
Quality of his work continues to get better!
Being proactive in every job and staying a step ahead.
03/16/2026 WINNER - Felipe P.
Helping with the plasma table training on Monday.
Taking the EPA Exam!
Juggling multiple jobs and always trying to be as professional as possible.
Working hard in the roof, braving the sketchy way up and getting flues and intakes installed.
Felipe for doing all the intakes and exhausts at SAR!
03/09/2026 WINNER - Tiffany D.
Always being available to answer any questions we have
Setting up a wonderful system to keep up with Memberships!
Working hard on the maintenance forms to help make ST work better for technicians in the field.
Figuring out Hatch B.S. and campaigns on the regular to make us more productive and contact to customer run more smooth.
Taking on the challenge of learning how to set up an invoice from a technicians point of view!
Taking on so many new tasks to keep the office running smoothly
Not quitting when QuickBooks did!
03/02/2026 WINNER - Shawn D.
Taking excellent photos + videos of his work
He takes care of every little detail
Doing a thorough move out inspection for Provo Mall
Attention to detail, learning ST Forms
02/23/2026 WINNER - James J.
Answering my silly questions with respect and in a timely manner
Solving problems last moment so the furnaces would work
For being genuinely kind, even on tough days
02/16/2026 WINNER - Shawn D.
Jumping right in and getting well adjusted so fast
For picking up the ABT way so quickly and being so friendly
Putting the effort in to learn all the Service Titan Forms that ABT uses
Being flexible with work schedule even without a van and riding along every day
02/09/2026 WINNER - Kale B.
Always having a positive attitude, and willingness to progress and learn
He always works, no matter if he's on his own
Knuckling down and getting all the insulating done at Heartland Upstairs
Working hard to insulate Heartland
02/02/2026 WINNER - Corbin J.
Working hard making sure the church job gets done effectively and teaching along the way
For getting Heartland ready for the pressure test
Fixing leaky ductwork so we would pass the Heartland Pressure test on the first go
01/26/2026 WINNER - Tiffany D.
Getting a contractor to pay their outstanding bill
Staying on top of her duties in the office without having to be asked
Keeping up with her manager duties and still making time for Service Titan Training
For putting up with my shenanigans 🙂
Taking the time to go over goals and being willing to do follow-ups
Writing up an estimate Friday afternoon for a commercial client
01/19/2026 WINNER - Kale B.
For always keeping a good attitude
Doing great work on basement unit, making it look professional and neat
For kicking butt on downstairs systems
Always does his best to learn something new everyday
Is incredibly kind and always willing to help
Always has a smile on his face and goes to work with a good attitude
Always being where he's needed
01/12/2026 WINNER - James J.
Being patient on all the phone lines at JCP to get ahold of the T Rep
Pulling linesets effectively at Heartland
Helping the office with billing, and answering my silly questions
He's always happy to help and work
Pulling linesets at Heatland and doing a great job
For hitting the ground running and staying busy
01/05/2026 WINNER - Ed L.
Putting together team building activities
Getting everyone in order and leading the crew
For Keeping Office Staff Updated Everyday
Keeping everything organized to finish at Harris
12/29/2025 WINNER - Luke R.
For always being happy and ready to help
For helping us learn and diagnose furnaces
Doing furnace training with everyone last Monday
12/22/2025 WINNER - Kash C.
Getting into the swing of ABT like a champ
Being super productive and cutting wall for linesets and insulating
Fitting right in and being a hard worker
For helping Felipe cut concrete
For learning quick and fitting in
Willing to do anything anyone asks of him
12/15/2025 WINNER - Felipe Porras
For taking pride in his work and striving to be better
Staying effective doing flues at Harris
Taking lead on underground gas line at Heber
Setting downstairs furnace at Harris and Keeping ABT Standards
12/08/2025 WINNER - Luke R.
For coming and helping out at Harris
Helping out with furnace troubleshooting training
Going back and forth between service and install calls
Taking a call on Friday after getting off of work
For always having a great attitude, and helping set flues and linesets.
12/01/2025 WINNER - Ed L.
For staying on top of communication and being so cheerful and delightful with office staff
For teaching Kale and helping him grow
Always being a great leader
He's being better each day
Always has everyone being productive
11/24/2025 WINNER - Kale B.
Always helping out wherever he is needed
He's always worried about doing the right thing
For learning everyday and working his butt off
Always looking to learn a new skill
11/17/2025 WINNER - Kale B.
For taking on new tasks like a champ!
Always being kind and ready to help
Always having a great can do attitude. Wants to master task at hand. Very teachable.
Always being willing to try something new
Actively seeking learning opportunities
Showing up every morning with a smile on his face and a great attitude ready to go to work.
11/10/2025 WINNER - Felipe Porras
Taking care of the heat pump in the sports court
Whatever site he's on he's always on top of things
Being excited about going to vernal and helping to get the job done quick
Looking for ways to shorten time on building sheet metal fittings by using technology
Working quickly and still maintaining "The ABT Way" always doing quality work
Coming out to vernal and doing good clean work
Working hard and diligently to make sure that everything is ready for Harris knowing he won't be there the first few days
Creating a game plan for other techs at a big job site
Going clear down to Vernal to install dehumidifier system
11/03/2025 WINNER - Felipe Porras
For taking on new trainees willingly
For finishing upstairs system
Always has a good attitude and is always kind
Leading the team like a pro
Taking pride in his work
Trusting me while Tiffany was out
Taking the lead and kicking butt at Crittenden
Working up in the rafters at Crittenden
Taking charge at Crittenden and getting things done
10/27/2025 WINNER - James Jensen
Lending a helping hand at Crittenden.
For trusting me with scheduling and parts orders!
Selling memberships and making sure to take care of customers.
Giving 110% no matter what he's doing!
10/20/2025 WINNER - James Jensen
Staying late at Yarro to get the job done all in one day
Being a super effective Service Tech
Kicking butt at the Wallsburg Cabin. Working effectively and getting stuff done
Taking his time to take me on a Service Call and teaching me tips and tricks
10/13/2025 WINNER - Tiffany Davis
Adjusting the Service Schedule on Friday so techs could start their weekends earlier
She's always so helpful and really nice
For just being on top of everything
She's always there to help us with every question
For handling fake job listings like a pro
Working even when she's sick
10/06/2025 WINNER - Maranda Matkin
Doing great with scheduling! She always tries to be mindful of driving routes and driving times to make our schedules more effective
Kicking butt at getting membership visits scheduled and cleaning up our program
Being very thorough and has done an excellent job re-vamping our memberships
Learning and being awesome at dispatching!
Stocking up parts like a beast!
Always willing to try new things/take on new projects-- she just does it!
09/29/2025 WINNER - Felipe Porras
Designing, building and installing ductwork at Cobra and making it work
Working extremely hard at Cobra Jenkins to get stuff done
Putting in long hours to get Cobra Jenkins ready for inspection
He is so efficient and so hard working never any wasted movement and really smart
Felipe can always think on the fly and come to solutions
Working very well on a team to knock out Cobra Jenkins
Working long hours to meet deadlines
09/22/2025 WINNER - James Jensen
Showing Felipe his way of brazing
Teaching RNC the tricks for setting outdoor units
Is always in a good mood and always ready to work. He's the man!
Getting a list written of amps for ODU's at McCord for the Electrician
Getting Ahren's AC's to look PHENOMENAL
Being a homie and getting me a drink when he went to Home Depot
For being quick to respond and ready to help
09/15/2025 WINNER - James Jensen
Getting all the Harris underground dug up, re-leveled, and re-buried in one day
For going the extra mile for a homeowner by getting out as much rotted duct as possible, working quickly, cleanly, and working well in a team
Going to help with the Harris underground after a long day
Working quickly and efficiently to get concrete removed from a homeowner's pool room
Shoveling so much gravel at Harris and helping out after long service calls
09/08/2025 WINNER - Corbin Johnson
Running McCord line sets to outside and brazing them in while training new techs
Was really good at explaining everything and always wanting to help
Taking good care of the line sets, being sure that they're okay and look good
He's been training apprentices like a pro-- having them thinking about the why behind what we do
Doing excellent work and being a great example of the ABT Way
09/02/2025 WINNER - Ethan Blood
For learning and being helpful
He's always asking why, what and how
Kicking butt at learning the trade
08/25/2025 WINNER - Ethan Blood
Jumping right on in and working hard
For working hard his first week and wanting to learn
For learning and always looking to improve
For drilling drainage holes at McCord like a boss
Learning how to do things the ABT way
For killing it on his first week
08/18/2025 WINNER - Luke Reynolds
Taking really good care of DP, going above and beyond for them & the care of their equipment
Helping homeowners get tricky/discontinued parts to fix their equipment
Gathering parts for McCord
Taking time to figure out DP
Always being willing to take calls and answer questions to help out
Coming and helping with underground work
08/11/2025 WINNER - Luke Reynolds
Working hard to track down controls
Working hard to replace compressors
Helping me and Brent with pricing on filter rack installs
Taking care of DP and fixing issues
Taking a last minute call on Friday at 4 pm
08/04/2025 WINNER - Felipe Porras
Having a hard work ethic and making sure the Crittenden project went smoothly for concrete pouring
Getting Cobra Jenkins underground done in one day
Making sure Crittenden was good to go for concrete
Working hard at Cobra Jenkins
For getting underground ducting done in a day
For helping with Tube Heaters
07/28/2025 WINNER - James Jensen
Leaving his personal phone in the truck and answering work phone 99% if the time
Staying late to get a homeowner's AC up and running
For showing another team how to recover refrigerant
Working hard at Jenkins project to finish it up
Passing on info from previous visits on a homeowner
Being thorough on furnace and coil cleanings!
Tackling Jenkins project AC by himself when I (another tech) was out sick
07/21/2025 WINNER - Luke Reynolds
Showing up early and working hard at Prime
Good communication with Office for Restock Items
Taking on Mega Diamond and doing good work
Going for an afterhours call on Saturday
Taking a last minute Service Call on Friday
Generating Tech Leads
07/14/2025 WINNER - Luke Reynolds
Finding a motor quickly for DP and getting them up and running
Generating Tech Lead appointments
Helping to figure out a solution for low temperature safety for evolution
Answering questions about parts for the office
Doing what he could to get DP blower up and running
Helping me with Parts ordering
For helping with curbs at Keystone
07/07/2025 WINNER - Felipe Porras
Doing a last minute change out to help a homeowner in need
For wanting to always work
Coming out to help with a changeout even though it didn't happen
Finishing strong at Harris
Kicking butt at Crittenden
06/30/2025 WINNER - Luke Reynolds
Killing it in the hot sun at Provo Mall Maintenance
Working to get Pillow Cube change out done
For helping at Harris
Being on top of his schedule and client histories
Offering to take more on call hours
Being one of the go to guys for my bajillion questions
Helping in RCD
For smashing out rooftop on East
Picking up extra on call hours
06/23/2025 WINNER - Tiffany Davis
For covering for Christine on Wednesday during a family tragedy
For helping me move an AC
Getting floor plans for Wiltermood
Coordinating Big Fat Design van wrap repair
Helping out with the On Call Calendar and getting that sorted out
