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01/12/2026 WINNER - James J.
- Being patient on all the phone lines at JCP to get ahold of the T Rep
- Pulling linesets effectively at Heartland
- Helping the office with billing, and answering my silly questions
- He's always happy to help and work
- Pulling linesets at Heatland and doing a great job
- For hitting the ground running and staying busy
01/05/2026 WINNER - Ed L.
- Putting together team building activities
- Getting everyone in order and leading the crew
- For Keeping Office Staff Updated Everyday
- Keeping everything organized to finish at Harris
12/29/2025 WINNER - Luke R.
- For always being happy and ready to help
- For helping us learn and diagnose furnaces
- Doing furnace training with everyone last Monday
12/22/2025 WINNER - Kash C.
- Getting into the swing of ABT like a champ
- Being super productive and cutting wall for linesets and insulating
- Fitting right in and being a hard worker
- For helping Felipe cut concrete
- For learning quick and fitting in
- Willing to do anything anyone asks of him
12/15/2025 WINNER - Felipe Porras
- For taking pride in his work and striving to be better
- Staying effective doing flues at Harris
- Taking lead on underground gas line at Heber
- Setting downstairs furnace at Harris and Keeping ABT Standards
12/08/2025 WINNER - Luke R.
- For coming and helping out at Harris
- Helping out with furnace troubleshooting training
- Going back and forth between service and install calls
- Taking a call on Friday after getting off of work
- For always having a great attitude, and helping set flues and linesets.
12/01/2025 WINNER - Ed L.
- For staying on top of communication and being so cheerful and delightful with office staff
- For teaching Kale and helping him grow
- Always being a great leader
- He's being better each day
- Always has everyone being productive
11/24/2025 WINNER - Kale B.
- Always helping out wherever he is needed
- He's always worried about doing the right thing
- For learning everyday and working his butt off
- Always looking to learn a new skill
11/17/2025 WINNER - Kale B.
- For taking on new tasks like a champ!
- Always being kind and ready to help
- Always having a great can do attitude. Wants to master task at hand. Very teachable.
- Always being willing to try something new
- Actively seeking learning opportunities
- Showing up every morning with a smile on his face and a great attitude ready to go to work.
11/10/2025 WINNER - Felipe Porras
- Taking care of the heat pump in the sports court
- Whatever site he's on he's always on top of things
- Being excited about going to vernal and helping to get the job done quick
- Looking for ways to shorten time on building sheet metal fittings by using technology
- Working quickly and still maintaining "The ABT Way" always doing quality work
- Coming out to vernal and doing good clean work
- Working hard and diligently to make sure that everything is ready for Harris knowing he won't be there the first few days
- Creating a game plan for other techs at a big job site
- Going clear down to Vernal to install dehumidifier system
11/03/2025 WINNER - Felipe Porras
- For taking on new trainees willingly
- For finishing upstairs system
- Always has a good attitude and is always kind
- Leading the team like a pro
- Taking pride in his work
- Trusting me while Tiffany was out
- Taking the lead and kicking butt at Crittenden
- Working up in the rafters at Crittenden
- Taking charge at Crittenden and getting things done
10/27/2025 WINNER - James Jensen
- Lending a helping hand at Crittenden.
- For trusting me with scheduling and parts orders!
- Selling memberships and making sure to take care of customers.
- Giving 110% no matter what he's doing!
10/20/2025 WINNER - James Jensen
- Staying late at Yarro to get the job done all in one day
- Being a super effective Service Tech
- Kicking butt at the Wallsburg Cabin. Working effectively and getting stuff done
- Taking his time to take me on a Service Call and teaching me tips and tricks
10/13/2025 WINNER - Tiffany Davis
- Adjusting the Service Schedule on Friday so techs could start their weekends earlier
- She's always so helpful and really nice
- For just being on top of everything
- She's always there to help us with every question
- For handling fake job listings like a pro
- Working even when she's sick
10/06/2025 WINNER - Maranda Matkin
- Doing great with scheduling! She always tries to be mindful of driving routes and driving times to make our schedules more effective
- Kicking butt at getting membership visits scheduled and cleaning up our program
- Being very thorough and has done an excellent job re-vamping our memberships
- Learning and being awesome at dispatching!
- Stocking up parts like a beast!
- Always willing to try new things/take on new projects-- she just does it!
09/29/2025 WINNER - Felipe Porras
- Designing, building and installing ductwork at Cobra and making it work
- Working extremely hard at Cobra Jenkins to get stuff done
- Putting in long hours to get Cobra Jenkins ready for inspection
- He is so efficient and so hard working never any wasted movement and really smart
- Felipe can always think on the fly and come to solutions
- Working very well on a team to knock out Cobra Jenkins
- Working long hours to meet deadlines
09/22/2025 WINNER - James Jensen
- Showing Felipe his way of brazing
- Teaching RNC the tricks for setting outdoor units
- Is always in a good mood and always ready to work. He's the man!
- Getting a list written of amps for ODU's at McCord for the Electrician
- Getting Ahren's AC's to look PHENOMENAL
- Being a homie and getting me a drink when he went to Home Depot
- For being quick to respond and ready to help
09/15/2025 WINNER - James Jensen
- Getting all the Harris underground dug up, re-leveled, and re-buried in one day
- For going the extra mile for a homeowner by getting out as much rotted duct as possible, working quickly, cleanly, and working well in a team
- Going to help with the Harris underground after a long day
- Working quickly and efficiently to get concrete removed from a homeowner's pool room
- Shoveling so much gravel at Harris and helping out after long service calls
09/08/2025 WINNER - Corbin Johnson
- Running McCord line sets to outside and brazing them in while training new techs
- Was really good at explaining everything and always wanting to help
- Taking good care of the line sets, being sure that they're okay and look good
- He's been training apprentices like a pro-- having them thinking about the why behind what we do
- Doing excellent work and being a great example of the ABT Way
09/02/2025 WINNER - Ethan Blood
- For learning and being helpful
- He's always asking why, what and how
- Kicking butt at learning the trade
08/25/2025 WINNER - Ethan Blood
- Jumping right on in and working hard
- For working hard his first week and wanting to learn
- For learning and always looking to improve
- For drilling drainage holes at McCord like a boss
- Learning how to do things the ABT way
- For killing it on his first week
08/18/2025 WINNER - Luke Reynolds
- Taking really good care of DP, going above and beyond for them & the care of their equipment
- Helping homeowners get tricky/discontinued parts to fix their equipment
- Gathering parts for McCord
- Taking time to figure out DP
- Always being willing to take calls and answer questions to help out
- Coming and helping with underground work
08/11/2025 WINNER - Luke Reynolds
- Working hard to track down controls
- Working hard to replace compressors
- Helping me and Brent with pricing on filter rack installs
- Taking care of DP and fixing issues
- Taking a last minute call on Friday at 4 pm
08/04/2025 WINNER - Felipe Porras
- Having a hard work ethic and making sure the Crittenden project went smoothly for concrete pouring
- Getting Cobra Jenkins underground done in one day
- Making sure Crittenden was good to go for concrete
- Working hard at Cobra Jenkins
- For getting underground ducting done in a day
- For helping with Tube Heaters
07/28/2025 WINNER - James Jensen
- Leaving his personal phone in the truck and answering work phone 99% if the time
- Staying late to get a homeowner's AC up and running
- For showing another team how to recover refrigerant
- Working hard at Jenkins project to finish it up
- Passing on info from previous visits on a homeowner
- Being thorough on furnace and coil cleanings!
- Tackling Jenkins project AC by himself when I (another tech) was out sick
07/21/2025 WINNER - Luke Reynolds
- Showing up early and working hard at Prime
- Good communication with Office for Restock Items
- Taking on Mega Diamond and doing good work
- Going for an afterhours call on Saturday
- Taking a last minute Service Call on Friday
- Generating Tech Leads
07/14/2025 WINNER - Luke Reynolds
- Finding a motor quickly for DP and getting them up and running
- Generating Tech Lead appointments
- Helping to figure out a solution for low temperature safety for evolution
- Answering questions about parts for the office
- Doing what he could to get DP blower up and running
- Helping me with Parts ordering
- For helping with curbs at Keystone
07/07/2025 WINNER - Felipe Porras
- Doing a last minute change out to help a homeowner in need
- For wanting to always work
- Coming out to help with a changeout even though it didn't happen
- Finishing strong at Harris
- Kicking butt at Crittenden
06/30/2025 WINNER - Luke Reynolds
- Killing it in the hot sun at Provo Mall Maintenance
- Working to get Pillow Cube change out done
- For helping at Harris
- Being on top of his schedule and client histories
- Offering to take more on call hours
- Being one of the go to guys for my bajillion questions
- Helping in RCD
- For smashing out rooftop on East
- Picking up extra on call hours
06/23/2025 WINNER - Tiffany Davis
- For covering for Christine on Wednesday during a family tragedy
- For helping me move an AC
- Getting floor plans for Wiltermood
- Coordinating Big Fat Design van wrap repair
- Helping out with the On Call Calendar and getting that sorted out
- Being super helpful on warranty for customers
06/16/2025 WINNER - James Jensen
- Dealing with CPW Dampers
- Ordering Lennox Parts for Provo Mall
- Getting ready for an early CPE job
- Taking care of the ABT way and name
- For teaching me how to troubleshoot compressors and outdoor fans
- Handling Service like a champ
06/09/2025 WINNER - James Jensen
- Killing it on replacement sales
- Helping to make sure back end info is correct on bigger projects
- Doing a good job on the change out on Friday
- Handling All service calls while other technicians had to be elsewhere
- For showing me and Sam AC changeouts
- Doing a good job at Mt Pleasant
- Selling a Maintenance membership that usually does her visits one at a time
- Running all around up north and getting it done like a champ
- Doing an awesome job with service, new installs, and showing how it's done!
- Picking up Filters in SLC for Mega Diamond
- Knowing where all the "keys" are to get onto Donut Runs Rooftop
06/02/2025 WINNER - Luke Reynolds
- 1.) Doing a great job with service and doing it the ABT way
- 2.) Selling another change out
- 3.) Doing the AC on a change out
- 4.) Switching plans last minute to take a no cooling call
05/27/2025 WINNER - James Jensen
- Letting new technicians use some of his tools
- Knocking out the start up on Thatchill and finishing it up alone
- Adjusting his personal time off on Friday to take care of one of our customers
- Taking beautiful notes on the Holt AC set
- Staying late on Friday to get an older homeowner taken care of
- Asking clarifying questions and offering input during training meeting
- Getting outdoor soffit covers and concentric kits in place at Holt
- Teaching RNC technicians AC recovery in the field
- Teaching RNC technicians how to install a mini split
- Teaching RNC technicians how to discharge a system
- Going out to Jackman to help with mini split prep/install
05/20/2025 WINNER - Sam Curtis
- Doing RMGA Testing
- Performing quality work the ABT way
- Always being busy
- Running Runs in back room of Ahrens Barn
- Working really hard at Ahrens to finish on time and start new projects
- Staying late and helping finish Ahrens
05/12/2025 WINNER - Corbin Johnson
- Taking turns in the million degree attic.
- Knocking out Larry's changeout.
- Being good with customers . Very nice and courteous with service.
- Running parts for Payne changeout.
- Getting tools to get himself prepped for service.
- Kicking butt at Ahrens.
- Going on service calls and being willing to learn.
- Riding along with service calls and learning.
- Doing hard work at Ahrens barn high up in the air.
- Helping out in the attic during change out.
05/05/2025 WINNER - Tiffany Davis
- Adding reminders in Service Titan for pictures and notes.
- Keeping track of my schedule just in case ST goes down again.
- Helping get the maintenance task lists put together.
- Pulling model/serial numbers for warranty.
- Being proactive on goal setting.
- Effectively planning & communicating goals w/service team.
04/28/2025 WINNER - Luke Reynolds
- For crushing our monthly revenue goal before the end of the month.
- For crushing last years revenue #'s underfoot.
- Always willing to help out where ever possible.
- Increasing customer education.
- Reinstalling Claudia's blower, even though he's never been. Also finding the burnt supply duct.
- For being a bad influence and showing me tools and convincing me to buy them.
04/21/2025 WINNER - Luke Reynolds
- Going back to Provo Beach to make sure they were taken care of.
- For doing 3 calls on Friday after he had already clocked out for the day.
- For checking out Wiltermood for us on Friday night!
- For taking a last minute no heat call on Friday.
- Patiently waiting on hold forever w/customer service.
- Putting in lots of elbow grease to repair the Marriott units.
- Taking a billion filters up to a job and trying each one to find the perfect fit.
- Getting Heriford finished up.
- Street contacting customers for AC repairs.
- Getting grilles and register count for Heriford.
- Staying late Friday to get all last minute service calls taken care of.
- Bringing nitro and helping with mini split.
- Taking time to teach installers start up procedure at Heriford.
04/14/2025 WINNER - Luke Reynolds
- Passing along notes from previous ROI Jobs
- Climbing up the sketchy ladder to put in vent covers at Himoff
- Staying long hours at Heriford Home to get AC/Minisplits done
- Picking up jobs when I get behind
- Recommending our memberships and explaining the value to our customers well
- Being willing and offering to take additional jobs to help out another tech
- Taking care of Carrie Kemp late in the day
- Giving me good feedback on the Service AI
- Getting Service Revenue up by 52% from last year
- Getting Membership sales/renewals up by 267% from last year
- Running parts for pretty much every ABT project
- Making sure all the materials needed for Adam Himoff project made it up there
- Getting everything ready for the Heriford project
04/07/2025 WINNER - Corbin Johnson
- Catching Mountainland mistake with press fittings and sending the back. Way to check the receipt!
- For busting out the gas lines.
- Working long hours to get gas line ran.
- For working hard and late on Friday to get Ahrens ready for its 4 way inspection.
- Dealing with the gas line.
- Working hard at Ahrens and making sure things get done the ABT way.
- Jumping in and speaking confidently during role play training.
03/31/2025 WINNER - Christine Dekker
- Being quick to return after hours calls.
- Working with customers to organize dispatch.
- Helping James sell the Asahi Membership.
- Getting sold estimates booked quickly.
- Helping me get membership benefits put together for our marketing team.
- Killing it w/membership sales & renewals.
- Filling in for me while I was out.
- Sacrificing her nice pens to me when mine gave up the quest.
- Consistently killing on accounts receivable - so kind and polite when talking to customers.
- Christine is awesome at helping with customers' exact needs and helping keep us on the right sheets.
03/24/2025 WINNER - Felipe Porras
- Getting the duct run in the mechanical room at Ahrens.
- Working hard at Ahrens.
- Taking pride in his work.
- Always on top of things and makes sure everyone stays busy.
- Always wanting to learn more and improve.
- Making all the ductwork work at Ahrens.
- Speaking up and making sure things get done the "ABT way".
- Getting right back into it at Ahrens last week.
03/17/2025 WINNER - Sam Curtis
- Continuing to learn and grow in the trade.
- Always having such a good attitude especially early in the morning!
- Keeping a good attitude even with all the crap going on.
- Staying late and working his butt off at Ahrens.
- Handling change orders like a boss.
- Making the furnace transition to the ground work at Ahrens.
- Always eager to learn new skills and info for RMGA.
- Keeping positive attitude no matter what.
- Always trying to help.
03/10/2025 WINNER - Sam Curtis
- 1.) Did great work at getting ductwork into mechanical room and furnaces
- 2.) Sam is always wanting to learn more to become better in the trade
- 3.) Sam is always working hard with a good attitude
- 4.)Sam has great teamwork
- 5.) Sticking it out late with me at Ahrens to get return ducting measured out
- 6.) For caring enough to do things the "ABT Way"
- 7.) For looking for more ways to increase his effectiveness
- 8.) Takes great care in what he does
- 9.)For helping me improve my English
03/03/2025 WINNER - James Jensen
- Staying on top of Residence Inn needs.
- Going back out to the Helper Cabin & completing work quickly.
- Passing NATE test first try!
- Passing his NATE exam first try.
- Helping me find the filters in ST.
- Doing an awesome meeting training last Monday!
- For passing his Nate exams 1st try.
- Getting everything ready at Wiltermood.
- Going above & beyond to find customer parts on Amazon lol
- For passing his NATE certification on Friday. Good Job!
02/24/2025 WINNER - Christine Dekker
- Sending maintenance plan bids to homeowners, and for being awesome even after her surgery.
- Christine is awesome at keeping schedules filled and keeping us productive.
- She is super proactive when parts/shipments come in!
- For staying on top of my hours and Service Titan.
- Ordering fuses for Provo Mall.
- Jumping right back in and spear heading sold estimates and customer refunds.
- Helping me with membership invoices.
- Always vigilant and on top of AR. (she literally always beats me to collections contacting and you should see her AR spreadsheet)
- Staying on top of PO's for Mega Diamond.
- Dealing w/Mega Diamond 🙂